AisleSplit

Help & support

Can't find your answer below? Email us at support@aislesplit.com and we'll get back to you within 1 to 2 business days.

Using AisleSplit

How does AisleSplit decide which store each item goes to?

It looks at where you actually buy things. Every scanned receipt teaches it which store you get each item from, and any store you've starred for an item always wins. When you add “milk” to a list, it lands under the store you usually buy milk at, with a short note saying why.

You can move any item to a different store with the store button next to it. AisleSplit remembers that choice for next time.

What does “Unmatched” mean on an item?

AisleSplit hasn't seen you buy it yet, so it doesn't know which store to use. Tap Pick a store next to it and choose one. It can be any store, even one you haven't shopped at before or one you type in. It'll remember your pick.

Can I add items while I'm in the store?

Yes. Open your list and use Forgot something? Add an item… at the top. It's saved straight away and sorted to your usual store, no need to tap Edit. Check items off as you go and the dashboard shows how much is left.

How do I scan a receipt?

Go to Receipts → Add Receipt and upload a photo or PDF of the receipt. AI reads the store, date, items, and prices; review them, fix anything it got wrong, and save. Clear, flat, well-lit photos work best. Long receipts can be photographed in one shot or as a PDF.

How many receipts can I scan?

The Individual plan includes 20 AI scans a month. Scans you don't use roll over, up to 30 saved at once. New accounts also get 15 bonus scans that never expire and are used first.

The Household plan includes 35 AI scans a month, shared by everyone in the household, rolling over up to 50. Its 15 bonus scans are shared too.

Entering a receipt by hand is always free and never uses a scan.

The AI read my receipt wrong. What should I do?

Before saving, you can edit any item, price, quantity, store, or date. After saving, open the receipt and tap Edit. If a scan came back badly (blurry photo, wrong store), you can re-extract it before saving.

How does price comparison work?

Open Prices and search for something you've bought, or tap one of your frequent items. You'll see what you paid for it over time at each store. Comparisons only use your own receipts and your household's shared ones, never other people's data.

Tap the star next to a store to make it your preferred store for that item.

How does the Household plan work?

One Household subscription covers up to 3 people. The person who subscribes invites others from Settings → Family; everyone who joins gets full access for free while the plan is active.

Lists shared with your family can be edited and checked off by everyone, live. Receipts you share are view-only for others. The bonus scans are shared across the household.

Can I use AisleSplit like a phone app?

Yes. Add it to your home screen and it opens full-screen like any app. On iPhone, open aislesplit.com in Safari, tap Share, then Add to Home Screen. On Android, open it in Chrome, tap the ⋮ menu, then Add to Home screen or Install app.

Is my data private?

Your receipts, lists, and prices are only visible to you, and to your household if you choose to share them. We never sell your data. Receipt photos are processed by our AI provider only to read them. See our Privacy Policy for details.

Billing & account

How does the free trial work?

New subscribers get a 7-day free trial. You won't be charged if you cancel before it ends. You can switch between plans as often as you like during the trial.

How do I change plans?

Go to Settings → Subscription → Change plan. Moving to a higher-priced plan switches immediately and charges the prorated difference. Moving to a lower-priced plan takes effect at the end of your current billing period, and you can undo it any time before then.

How do I cancel my subscription?

Go to Settings → Subscription → Manage subscription and click Cancel. You'll keep access until the end of your current billing period.

I see a charge from AISLESPLIT on my statement.

That's your AisleSplit subscription. If you didn't expect it, or you think you were charged in error, email support@aislesplit.com with the email address on your account and we'll look into it.

How do refunds work?
How do I delete my account or my data?

You can delete individual receipts and lists anytime, or your whole account from Settings → Account. You can also email us and we'll do it for you. See our Privacy Policy.